Tag Archives: define marketing

Your True Brand Ambassador – An Awesome Product

Millions of products in the market but not everything sells like hot cakes. There could be many reasons for the sales of these products to not happen
– Bad Marketing
– Bad Product
– Bad Distribution
– Bad Positioning
– Wrong Market
– Wrong TG
And the list can go on and on……
But there are certain brands where people await the launch of new products, stand in long ques or book the product well in advance to get their hands on the same. Companies or brands like Apple, Harley Davidson, Ikea, WV Beetle, etc are not just known for the latest offering but most people can remember what they started with and what is their current offering. Now think the same about say for e.g. a Samsung who is competing with Apple for the best smart phone, what was the first product they launched, some of us would know but a lot of consumers will not be aware of their first product.
One thing the emerges common among most cult brands is that they have a product which is just awesome. Everything that is put in the product has a purpose and more importantly that same purpose is something that the consumer also relates to and finds its beneficial. Their products are so well made that just a PR leak of they are coming up with a new variant is enough to generate tremendous buzz in the market.



So I guess for me the learning is that if you wanna create a brand / product line which yields revenue over a longer run invest in the product do not leave behind anything to ensure that its the best in class product. Yes there are pressures on budget and this may sound idealistic but ultimately in the market the brand / product pays the price for not being the best. All the other elements like the distribution, marketing mix, etc can be played around but once a product fails its really difficult to make it a success.Often hear from people that these bigger organizations have lots of money to waste on R&D; and MR but ultimately that same research helps to narrow down the likely list of successful products rather than launching products and failing in market.

Marketing has a different meaning across different companies

Ever wondered what marketing truly means?

As per the marketing guru Philip Kotler marketing means “Marketing is the set of human activities directed at facilitating and consummating exchanges.” But the meaning of the same term when you see or experience in real life becomes extremely different and unheard of.

Each organisation across continents has made their own definition of this term. This term also changes with change in leadership of the organisation or it may also change with change in business strategy.

I have had experience in working in a global MNC FMCG company, an owner driven company and a public limited company and all these 3 companies have taught me different meanings of the same term marketing.

A truly global MNC FMCG will make you feel that marketing is a science that is cold and calculative where everything is measured. Marketing in this kind of an organisation is the driving force behind the organisation and takes lead in all activities.



In contrast an owner driven organisation the meaning of this term changes dramatically as the owner believes that he knows his customer and he knows what they want and thus only he would know what is marketing. Here basically the marketing team is just extra pair of hands to get the job done.

Similar to the above organisation a small sized limited company would see marketing as a sales support team and any work that any of the other teams don’t want to do, fall under the ambit of marketing.

What we learn during our masters and what we actually see are 2 different things. For me what i gather from my experience and what i have learnt I just feel marketing means understanding the consumer, generating brilliant ideas to create innovative products to fulfill the consumer need, test the product and finally making impactful communication to maximise returns for the company.

The organisation that is the closest to what I think is marketing is definitely the global MNC but at the same time there are so many processes there which may curb your brilliant ideas, but then nothing in this world is perfect so how could an organisation be…….